As a developer and publisher we really want to hear from our customers along with those people who would like to be customers and we want to encourage you all to get in touch.

If you'd like to ask a question, join the team, need a bit of assistance after you've made a purchase, want your download resetting, are in search a bit of help with using one of our products or just want to give us some feedback you can use any of the options below.

Helpdesk

Possibly the easiest way to make contact is to directly open a ticket using the web based interface which can be found by following this link: http://helpdesk.fastline-simulation.co.uk/open.php

Email

There are three main email addresses you can use depending on what you require.

This e-mail address is being protected from spambots. You need JavaScript enabled to view it : Use this address for any product support queries including installation issues, scenario issues, general feedback and questions about specific products after purchase.

This e-mail address is being protected from spambots. You need JavaScript enabled to view it : The address to use if you're having problems making a payment, have made a mistake with your order, haven't received your download code, are having problems downloading or would like your download resetting.

This e-mail address is being protected from spambots. You need JavaScript enabled to view it : If your need doesn't fit the addresses above or you want to ask a pre-purchase question, this is the address for all the general things you may want to ask or say

Website Chat

Down there at the bottom right of the screen is the chat widget, if it says we're online just click it and give us a shout! We'd prefer that you don't use it for support enquiries or aftersales requests as they're much easier to track if you use the helpdesk or email us, other than that we'd love to speak to you.